By making a booking with Wildlife Adventure Africa, the participant confirms that they have read, understood and accepted these Terms & Conditions.
These Terms & Conditions apply to Wildlife Adventure Africa programs, experiences and services unless otherwise stated in writing.
1. Bookings & Confirmation
Bookings for Wildlife Adventure Africa programs are completed through the relevant program page on our website.
Participants should click Book Now to view the currently available program dates and live availability.
A booking is only secured once:
- The required booking information has been completed; and
- The required 50% deposit has been successfully received.
Once the booking and deposit have been successfully completed, an automatic booking confirmation will be sent by email.
Spaces are subject to availability and are not guaranteed until the required deposit has been received.
Wildlife Adventure Africa cannot guarantee or reserve a space based solely on an enquiry unless specifically confirmed in writing by our team.
2. Program Prices
All Wildlife Adventure Africa veterinary program fees are charged in United States Dollars (USD) unless otherwise stated.
Program prices may differ depending on the program, year and program dates.
The price displayed for the selected program and date at the time of booking will apply, unless a different arrangement has been confirmed in writing by Wildlife Adventure Africa.
Current dates, prices and live availability should always be viewed through the Book Now button on the relevant program page.
3. Deposit & Final Payment
A non-refundable 50% deposit is required to secure a program booking.
The remaining balance is due 30 days before the participant’s scheduled arrival date.
Please note that the 30-day final-payment deadline is separate from our postponement policy.
If a participant books within 30 days of arrival, the applicable payment arrangement must be confirmed directly with the Wildlife Adventure Africa team.
Failure to make the required final payment may affect the participant’s booking.
Any manual payment arrangement, international bank transfer, payment difficulty or special arrangement must be confirmed directly by Wildlife Adventure Africa.
4. Cancellations & Refunds
All deposits and program payments are non-refundable.
If a participant is unable to attend, they may be able to:
- Transfer their booking to another available program date; or
- Allow another participant to take over the booking.
Any cancellation, transfer, postponement or replacement participant must be arranged directly with the Wildlife Adventure Africa team.
A booking is not considered changed until Wildlife Adventure Africa has confirmed the change.
We strongly recommend comprehensive travel insurance that includes suitable cancellation and trip-interruption cover.
5. Postponements & Date Transfers
Participants may request to transfer their booking to another available program date.
More than 90 days before arrival
If a postponement request is received more than 90 days before the scheduled arrival date, the booking may be transferred to another available program date without a postponement fee.
Within 90 days of arrival
If a postponement request is received within 90 days of the scheduled arrival date, a US$500 postponement fee per participant applies.
All date changes remain subject to availability.
If a booking is transferred to a program taking place in a different calendar year and the applicable program price has increased, the participant will be required to pay the relevant price difference, in addition to any postponement fee that may apply.
Wildlife Adventure Africa must confirm all postponements and transfers directly.
6. Replacement Participants
If a participant can no longer attend, another participant may be permitted to take over the booking.
The replacement participant must provide all required participant information and comply with the program requirements.
The Wildlife Adventure Africa team must be contacted so that the booking details can be updated correctly.
A participant should not assume that a booking has been transferred until Wildlife Adventure Africa has confirmed the change.
7. Program Nature & Veterinary Activities
Wildlife Adventure Africa works alongside practising professional veterinarians and provides participants with exposure to genuine veterinary, wildlife, conservation and outreach work.
Veterinary activities are based on real cases that arise during the participant’s stay.
For this reason, Wildlife Adventure Africa cannot guarantee:
- A particular animal species;
- A particular veterinary procedure;
- A particular number of cases;
- A particular immobilisation or capture operation;
- A particular surgery;
- A particular relocation; or
- Any other specific veterinary case.
Cases may be confirmed at short notice and emergency call-outs may arise unexpectedly.
This unpredictability is an important part of working with real veterinary cases and means that no two Wildlife Adventure Africa programs are exactly the same.
8. Hands-On Participation
Participants are encouraged to become involved in veterinary and field activities where appropriate.
The level of participation depends on factors including:
- The procedure taking place;
- Animal welfare;
- Safety considerations;
- The supervising veterinarian’s professional judgement;
- The participant’s age;
- The participant’s experience and background; and
- Any operational requirements.
The supervising veterinarian, guide or relevant professional always has final authority regarding whether and how a participant may take part in an activity.
Participants must follow all instructions given by the supervising professionals.
9. Program Schedule & Itinerary
Wildlife Adventure Africa does not provide or guarantee a fixed day-by-day itinerary before arrival.
Our programs are structured around genuine veterinary cases, conservation work, outreach activities and operational requirements.
Veterinary and outreach work generally takes place during the week, while excursions are generally scheduled around weekends and available periods.
However, activities may be moved between weekdays and weekends depending on:
- Veterinary cases;
- Emergency call-outs;
- Weather;
- Activity availability;
- Operator availability;
- Safety considerations; and
- Other operational requirements.
The participant’s guide will keep the group informed throughout the program and will normally provide regular briefings regarding the following day’s activities, departure times, meal arrangements, clothing requirements and other important information.
10. Included Excursions & Experiences
The excursions advertised as included with the participant’s selected program form part of the program experience.
The 14-Day Wildlife Veterinary Program includes:
- Full-day safari in Kruger National Park;
- Panorama Route, including Blyde River Canyon and Graskop Gorge;
- Moholoholo Wildlife Rehabilitation Centre visit;
- Elephant interaction experience;
- Jessica the Hippo visit;
- Graskop Gorge zipline adventure;
- Kinyonga Reptile Centre visit;
- Game drive in a Big Five area; and
- Darting experience associated with helicopter operations, subject to operational, aviation, weather and safety requirements.
The 14-Day Mixed Veterinary Outreach Program includes the same listed tourism and adventure excursions except for the helicopter darting experience, which is not included in the Mixed Veterinary Outreach Program.
Excursions must not be confused with veterinary cases.
The order and timing of excursions may change depending on veterinary work, weather, operator availability, safety requirements and other operational factors.
Wildlife Adventure Africa will make reasonable efforts to deliver the advertised program experience, but the exact sequence of activities cannot be guaranteed.
11. Third-Party Activities & Service Providers
Some activities may be delivered by independent third-party operators.
These operators may have their own safety requirements, availability, restrictions and operating procedures.
Participants must comply with the instructions and requirements of the relevant activity provider.
Optional activities not specifically listed as included in the participant’s program may involve an additional cost.
12. Accommodation
Program participants stay in Wildlife Adventure Africa accommodation in a private wildlife-reserve environment in the Phalaborwa area of Limpopo, South Africa.
Standard accommodation is shared.
Rooms may accommodate approximately two to five participants, depending on group size and room allocation.
Accommodation includes facilities such as:
- En-suite bathrooms;
- Air-conditioning;
- Wi-Fi;
- Bedding;
- Bath towels;
- Housekeeping; and
- Access to communal lodge facilities including swimming pool.
Room allocation is managed by Wildlife Adventure Africa according to availability and operational requirements.
13. Private Rooms & Single Supplement
A participant may request a private room.
Private rooms are strictly subject to availability and cannot always be guaranteed.
Where available, a US$500 single supplement applies.
Participants may request a private room when booking or contact the Wildlife Adventure Africa team afterwards.
A private room is only confirmed once Wildlife Adventure Africa has confirmed its availability.
14. Meals & Dietary Requirements
Meals are included during the program as specified for the participant’s selected program.
Breakfast arrangements may vary according to the day’s schedule.
Early departures may involve a lighter continental-style breakfast, while later mornings may include a cooked breakfast.
Lunch may be served at the lodge or packed for field activities depending on the schedule.
Dinner is freshly prepared.
Wildlife Adventure Africa can cater for many dietary requirements, including vegetarian, vegan, gluten-free options, food allergies and other reasonable dietary needs.
Participants must disclose relevant allergies and dietary requirements during the booking process.
Participants with severe allergies, complex medical dietary requirements or highly specialised diets should contact Wildlife Adventure Africa before travelling so that appropriate arrangements can be discussed.
15. Laundry
Laundry service is included during the program.
Routine laundry service is generally not provided on Sundays.
Participants should follow any laundry instructions provided at the lodge.
16. Airport Transfers
The designated airport for Wildlife Adventure Africa programs is:
Eastgate Airport, Hoedspruit (HDS), South Africa.
Scheduled transfers between Eastgate Airport and the Wildlife Adventure Africa accommodation are included on the participant’s official program arrival and departure dates.
Participants should arrive on the first day of their program and depart on the final day.
Wildlife Adventure Africa recommends booking practical flight times that allow the team to coordinate group transfers efficiently.
Participants whose flights are delayed, cancelled or changed must inform the Wildlife Adventure Africa team as soon as possible.
17. Flights & Additional Travel Costs
Unless specifically stated otherwise, program fees do not include:
- International flights;
- Domestic flights;
- Airline fees;
- Airport taxes;
- Visas;
- Vaccinations;
- Travel-health expenses;
- Travel insurance;
- Personal expenses;
- Optional activities;
- Bar tabs or additional drinks;
- Souvenirs or curios;
- Staff gratuities; or
- Additional accommodation or transport outside the official program arrangements.
Participants are responsible for their own travel arrangements to and from South Africa and Eastgate Airport.
18. Passports, Visas & Entry Requirements
Participants are responsible for ensuring that they hold:
- A valid passport;
- Any visa required for South Africa;
- Any required transit visas; and
- Any other documentation required for their journey.
Visa and entry requirements depend on nationality, passport, route and other circumstances and may change.
Wildlife Adventure Africa cannot guarantee whether a participant will be granted entry into South Africa or another country.
Participants must check current requirements with the relevant government, embassy, consulate or other official authority.
Wildlife Adventure Africa may provide reasonable supporting booking documentation where appropriate.
19. Vaccinations, Malaria & Travel Health
Health and vaccination requirements can vary according to a participant’s nationality, medical history and travel route.
Participants are responsible for obtaining appropriate medical and travel-health advice before travelling.
Proof of Yellow Fever vaccination may be required for travellers arriving from or travelling through certain Yellow Fever-risk countries.
The Lowveld region of South Africa can have malaria risk.
Participants should consult their own doctor or recognised travel-health clinic regarding vaccinations, malaria prevention, personal medication and any other health requirements.
Wildlife Adventure Africa does not provide individual medical advice.
20. Travel & Medical Insurance
All participants are required to have appropriate travel and medical insurance for the duration of their trip.
Participants are responsible for arranging and paying for their own insurance.
Participants should ensure that their policy provides suitable cover for their individual circumstances, which may include:
- Medical treatment;
- Hospitalisation;
- Emergency evacuation;
- Repatriation;
- Trip cancellation;
- Trip interruption;
- Flight disruption; and
- Loss, theft or damage to personal belongings.
Wildlife Adventure Africa is not responsible for a participant’s failure to obtain adequate insurance.
21. Age Requirements
Participants under the age of 18 must be accompanied by an appropriate parent or legal guardian and comply with any additional requirements communicated by Wildlife Adventure Africa.
Wildlife Adventure Africa reserves the right to confirm eligibility where age, safety or activity restrictions apply.
22. University Practical Hours, Externships & Documentation
Many participants use their Wildlife Adventure Africa experience as part of their veterinary, animal-science or related education.
Wildlife Adventure Africa may assist with reasonable supporting documents such as:
- Confirmation letters;
- Participation certificates;
- Program information; and
- Relevant university forms.
Where appropriate, our veterinarians may complete or sign university documentation.
However, Wildlife Adventure Africa cannot guarantee that a university, college or other educational institution will accept the program toward practical hours, externships, clinical placements or academic credit.
Approval remains entirely at the discretion of the participant’s educational institution.
Participants are encouraged to check their institution’s requirements beforehand if they are unsure.
23. Certificate of Completion
Participants who complete the relevant program receive a Certificate of Completion.
Any additional or customised documentation required by a university, employer or other organisation must be discussed directly with Wildlife Adventure Africa.
24. Participant Conduct
Participants are expected to behave respectfully toward:
- Wildlife;
- Domestic animals;
- Other participants;
- Staff;
- Veterinarians;
- Guides;
- Local communities;
- Activity providers; and
- Property and facilities.
Participants must follow reasonable instructions issued by Wildlife Adventure Africa staff, veterinarians, guides and authorised service providers.
Wildlife Adventure Africa reserves the right to restrict a participant from an activity where their conduct creates an unreasonable risk to themselves, another person, an animal or property.
Serious misconduct may result in further action by Wildlife Adventure Africa.
25. Wildlife & Safety
Participants acknowledge that Wildlife Adventure Africa operates in environments where wild animals are present.
Wildlife, safari, veterinary, conservation and outdoor activities involve inherent risks.
Participants must:
- Follow guide and staff instructions;
- Remain within permitted areas;
- Follow safety procedures around animals;
- Use required protective equipment where instructed; and
- Avoid behaviour that may place themselves, other people or animals at unnecessary risk.
Safety decisions made by Wildlife Adventure Africa staff, veterinarians, pilots, guides or authorised activity operators take priority over the planned schedule.
26. Medical Fitness
Participants are responsible for determining whether they are physically and medically able to participate in the activities associated with their selected program.
Participants should disclose relevant medical information where it may reasonably affect their safe participation.
Wildlife Adventure Africa may restrict participation in a particular activity where there is a reasonable safety concern.
27. Personal Belongings
Participants remain responsible for their own personal belongings, money, travel documents, electronic devices and valuables.
Wildlife Adventure Africa recommends that valuables are appropriately insured.
To the extent permitted by applicable law, Wildlife Adventure Africa will not be responsible for loss or damage arising from a participant’s failure to take reasonable care of their belongings.
28. Changes Due to Weather, Veterinary Work or Circumstances Outside Our Control
Wildlife Adventure Africa may need to alter activities, timings, excursions or other arrangements because of circumstances including:
- Veterinary emergencies;
- Animal welfare considerations;
- Weather;
- Aviation conditions;
- Safety concerns;
- Government restrictions;
- Road or transport conditions;
- Third-party operator availability;
- Natural events; or
- Other circumstances outside Wildlife Adventure Africa’s reasonable control.
Where changes are necessary, Wildlife Adventure Africa will make reasonable efforts to maintain the overall purpose and quality of the participant’s experience.
29. Wildlife Sightings
Wildlife Adventure Africa operates in natural wildlife environments.
Wildlife movements and sightings cannot be controlled.
No particular wildlife sighting can therefore be guaranteed during game drives, safaris or other activities.
30. Photography & Personal Media
Participants may take photographs and videos where permitted, provided that doing so does not interfere with veterinary procedures, animal welfare, safety, privacy or instructions given by Wildlife Adventure Africa staff or veterinarians.
Certain veterinary cases or locations may have restrictions on photography or publication.
Participants must comply with any such instructions.
31. Liability
Wildlife, veterinary, conservation, safari and outdoor activities involve inherent risks that cannot be completely eliminated.
Participants are expected to follow all reasonable safety instructions and take appropriate care during their participation.
To the fullest extent permitted by applicable South African law, Wildlife Adventure Africa will not be liable for loss, injury or damage resulting from risks inherent in the activities, a participant’s failure to follow safety instructions, the participant’s own negligence, or the acts or omissions of independent third parties outside Wildlife Adventure Africa’s reasonable control.
Nothing in these Terms & Conditions is intended to exclude or limit any legal right or liability that cannot lawfully be excluded under South African law.
32. Changes to These Terms
Wildlife Adventure Africa may update these Terms & Conditions from time to time to reflect operational, legal or program changes.
The terms applicable to an existing confirmed booking will be considered in conjunction with the booking confirmation and any written arrangements specifically agreed with that participant.
33. Questions Regarding Existing Bookings
Any request involving an existing booking, including:
- Cancellation;
- Refund request;
- Postponement;
- Date transfer;
- Replacement participant;
- Payment issue;
- Booking amendment; or
- Special arrangement
must be communicated directly to the Wildlife Adventure Africa team.
No change is confirmed until Wildlife Adventure Africa has approved and confirmed it.
34. Contact Wildlife Adventure Africa
Wildlife Adventure Africa
Phalaborwa, Limpopo
South Africa
Email: info@wa-africa.co.za
Website: wa-africa.co.za
For booking enquiries, participants can view current dates and availability by selecting the relevant program and clicking Book Now.